LumaGo 4.17.101

Getting around Downtown Petaluma has been significantly enhanced with the introduction of LumaGo, the latest service from Petaluma Transit. This on-demand transportation option is designed to provide safe, reliable, and affordable rides directly at your fingertips.

Whether commuting to work, picking up groceries, or exploring local attractions, LumaGo simplifies your travel experience. Utilizing advanced technology, users can seamlessly book a ride, with the system quickly calculating the most efficient route from pick-up to destination.

LumaGo aims to complement existing fixed-route and paratransit services offered by Petaluma Transit, thereby providing added flexibility and convenience for users. This integration marks a progressive step in transit options available in Petaluma.

HOW IT WORKS:

• Begin by booking a ride; simply enter your pickup and drop-off locations, and specify if you will have additional passengers.
• An estimated time of arrival will be provided upon booking, which will update automatically as your vehicle approaches.
• When your driver arrives, please board the vehicle promptly.
• Note that there may be other passengers onboard, and your trip could include additional stops.

SHARING YOUR TRIP: LumaGo employs an algorithm that matches riders traveling in similar directions, allowing you to benefit from the convenience of a private ride while maintaining the efficiency of shared transportation.

RELIABLE: Users can track their ride as the driver approaches and during the journey.

ACCESSIBLE: The service is designed with accessibility in mind; vehicles are ADA compliant and equipped with wheelchair lifts. Additionally, bicycle racks are available to accommodate riders wishing to transport bicycles.

If you have any questions or require assistance, please contact LumaGo at LumaGo@cityofpetaluma.org or call 877-778-LUMA.

We welcome feedback on your experiences—consider providing a 5-star rating if you find your journey enjoyable!